1. Shipping Coverage
Jayamani Export ships across India. We deliver to most pin codes through our courier partners. During checkout, enter your delivery address to confirm serviceability for your location.
2. Shipping Charges
- Free shipping on orders of ₹2,500 and above.
- A flat shipping fee of ₹99 applies to orders below ₹2,500.
Shipping charges are calculated automatically at checkout based on your cart subtotal before any discounts are applied.
3. Order Processing
Orders are typically processed within 1–2 business days after confirmation. You will receive an email or notification once your order has been shipped with tracking details where available.
Orders placed on weekends or public holidays are processed on the next business day.
4. Estimated Delivery Times
Estimated delivery timelines after dispatch:
- Tamil Nadu & nearby states: 2–5 business days
- Metro cities: 3–7 business days
- Other locations: 5–10 business days
Delivery times are estimates and may vary due to weather, festivals, courier delays, or remote locations. We are not responsible for delays caused by factors outside our control.
5. Order Tracking
Once your order is shipped, tracking information will be shared via email or SMS when available. Logged-in customers can also view order status from the Order History section on our website.
6. Delivery Attempts
Our courier partners typically make up to two delivery attempts. If delivery cannot be completed, the package may be returned to us. In such cases, please contact us to arrange re-delivery. Additional shipping charges may apply for re-shipment.
7. Incorrect Address
Please ensure your shipping address and phone number are accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer. Contact us immediately if you need to update your address before the order is dispatched.
8. Contact
For shipping enquiries, email sales@jayamanicollections.com or call 9384099029. Please include your order number for faster assistance.