1. Overview
Jayamani Export ("Jayamani Collections") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you visit our website or make a purchase.
2. Information We Collect
We may collect the following types of information:
- Account details: name, email address, and password when you register.
- Order information: shipping address, phone number, billing details, and purchase history.
- Communications: messages you send via our contact form or customer support channels.
- Newsletter: email address if you subscribe to updates and offers.
- Technical data: browser type, device information, and usage data collected through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide customer support and respond to enquiries
- Send order confirmations and service-related updates
- Send promotional emails if you have opted in to our newsletter
- Improve our website, products, and user experience
- Prevent fraud and maintain the security of our platform
- Comply with legal and regulatory obligations
4. Data Sharing
We do not sell your personal information. We may share data with trusted third parties only when necessary, such as:
- Payment and logistics partners to complete your order
- Technology providers that host and operate our website
- Authorities when required by law or to protect our rights
All third-party partners are expected to handle your data securely and only for the purposes we specify.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including order records, tax compliance, and dispute resolution. When data is no longer needed, we take reasonable steps to delete or anonymize it.
6. Cookies
Our website uses cookies and similar technologies to remember your preferences, keep you signed in, and analyze site traffic. You can control cookies through your browser settings, though disabling them may affect certain features such as cart persistence and login sessions.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal requirements
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us using the details below.
8. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Contact Us
For privacy-related questions or requests, email sales@jayamanicollections.com or write to us at No. 36/37, Sri Krishna Nagar, 3rd Street Annexe, Noombal, Tiruvallur, Tamil Nadu 600077.